frequently asked questions
how big are the dolls?
dolls are about 40 cm (16 in); cuddle cloths, the little house and accessories have their measurements on each product page.
can i customize mine?
you can! in the customizer you choose skin, eyes, hair, clothes and details — and we sew exactly the doll you put together.
how long does it take?
production time (up to 30 business days) plus shipping time to your address. both show before you place the order.
is it safe for babies?
mêidale pieces are made for children from 0 to 12 — cuddle cloths, from the very first days. dolls with buttons and small details ask for a grown-up nearby around babies.
it's a gift — do you wrap it?
we don't offer gift wrapping yet, but every order leaves the studio wrapped with care — and you can ask for a little note in the order comments.
i changed my mind — now what?
no drama: you have 7 days after delivery to withdraw from the purchase. see how it works on the exchanges & returns page.